Our Repair Process

Transparent, professional TV repair service from start to finish. Here's exactly what you can expect when you choose WallsTechTV.

1

Initial Contact

Contact us by phone at (207) 990-3344 or through our contact form. We'll gather information about your TV problem and schedule a convenient time for service.

  • Quick problem assessment
  • Flexible scheduling options
  • Free preliminary estimate
Customer service representative taking phone call
2

TV Pickup & Transportation

We carefully transport your TV to our repair facility. Our team uses professional equipment to ensure safe handling of your television during transport.

  • Professional packaging materials
  • Insured transportation
  • Detailed condition documentation
Professional TV transportation and handling
3

Professional Diagnosis

Our expert technician performs a comprehensive diagnostic evaluation using professional testing equipment to identify the exact problem with your TV.

  • Complete system testing
  • Professional test equipment
  • Detailed problem identification
Technician diagnosing TV with professional equipment
4

Estimate & Approval

We provide a detailed written estimate including labor, parts, and timeline. We'll contact you to explain the problem and get your approval before proceeding with any repairs.

  • Transparent pricing breakdown
  • Clear explanation of issues
  • No work without approval
Technician explaining repair estimate to customer
5

Professional Repair

Once approved, our skilled technician performs the repair using quality parts and professional techniques. We keep you updated on progress throughout the repair process.

  • OEM and quality replacement parts
  • Expert installation techniques
  • Progress updates provided
Professional TV repair work in progress
6

Quality Testing

After repair completion, we perform comprehensive testing to ensure your TV functions properly. We test all features, picture quality, sound, and connectivity.

  • Full functionality testing
  • Picture and sound calibration
  • Quality assurance verification
Technician testing repaired TV functionality
7

Delivery & Setup

We carefully deliver your repaired TV back to your location and can help with setup and reconnection. You receive a warranty certificate and care instructions.

  • Safe delivery and setup
  • 90-day service warranty
  • Care and maintenance tips
Technician delivering and setting up repaired TV

Our Process Commitments

What you can always expect from WallsTechTV

Clear Communication

Regular updates throughout the repair process. You'll always know the status of your TV.

No Hidden Fees

Transparent pricing with detailed estimates. No surprise charges or hidden costs.

Secure Handling

Professional packaging and insured transportation. Your TV is protected throughout the process.

Quality Assurance

Comprehensive testing and 90-day warranty on all repairs. We stand behind our work.

Typical Repair Timeline

What to expect for different types of repairs

Software Issues

Same Day

  • • Smart TV connectivity problems
  • • App installation/removal
  • • Firmware updates
  • • Settings optimization

Hardware Repairs

24-48 Hours

  • • Power supply issues
  • • Audio problems
  • • Main board repairs
  • • Component replacement

Parts Replacement

3-7 Days

  • • Screen replacement
  • • Backlight replacement
  • • Special order parts
  • • Complex component repairs

Timeline may vary based on parts availability and repair complexity. We'll provide specific estimates for your repair.

Ready to Start the Process?

Contact us today to begin professional TV repair service. We'll guide you through each step with clear communication and expert care.